This revised edition is a comprehensive, authoritative set of essays. It is more detailed and analytical than the mainstream treatments of HRM. As in previous editions, Managing Human Resources analyses HRM, the study of work and employment, using an integrated multi-disciplinary approach. The starting point is a recognition that HRM practice and firm performance are influenced by a variety of institutional arrangements that extend beyond the firm. The consequences of HRM need to incorporate analysis of employees and other stakeholders as well as the implications for organizational performance.
Notes on Contributors vii
List of Figures ix
List of Tables x
List of Boxes xi
Part I Introduction 1
1. Human Resource Management in Transition 3
Martin R. Edwards and Stephen Bach
2. Human Resource Management and Performance 18
Paul Boselie
3. Legal Aspects of the Employment Relationship 37
Graeme Lockwood and Kevin Williams
Part II Context 59
4. Corporate Governance and Human Resource Management 61
Andrew Pendleton and Howard Gospel
5. The International Human Resource Function 79
Tony Edwards and Anthony Ferner
6. Customer Service Work, Employee Well-being and Performance 100
Stephen Deery and Vandana Nath
Part III Resourcing and Development 123
7. Recruitment and Selection 125
Jane Bryson, Susan James and Ewart Keep
8. Work-Life Balance: The End of the 'Overwork' Culture? 150
Janet Walsh
9. Skills and Training 178
Irena Grugulis
10. HRM and Leadership 198
Deanne N. Den Hartog and Corine Boon
Part IV Performance and Rewards 219
11. Performance Management 221
Stephen Bach
12. Remuneration Systems 243
Ian Kessler
13. Employee Involvement and Voice 268
Adrian Wilkinson, Tony Dundon and Mick Marchington
14. Employee Representation 289
Stephanie Tailby
Part V Process and Outcomes 315
15. Outsourcing and Human Resource Management 317
Virginia Doellgast and Howard Gospel
16. Employee Engagement: An Evidence-based Review 336
Riccardo Peccei
17. HRM and Employee Well-being 364
Michael Clinton and Marc van Veldhoven
18. Employer Branding: Developments and Challenges 389
Martin R. Edwards
Index 411
